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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ian Fisher

August 8, 2026

5  out of  5
rating by Ian Fisher
"Sydney is fantastic and really went out of her way to save my fiancee and I a bunch of money on our auto and renters insurance. Sydney is incredibly personable, has great attention to detail, and sells products intelligently. I cannot recommend her enough! As a former State Farm employee who has seen his fair share of agents and producers, Sydney really is one of the good ones."
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Troy Allen

August 7, 2026

5  out of  5
rating by Troy Allen
"Anytime I need help from Joe Munie's office the staff are always polite and professional! As a Sales Professional at Jim Winter Auto Group I call plenty of Insurance offices on a daily basis. Some I dread and other's I don't mind at all. This time around Lacey Burton made it quick and easy to help our mutual client! Thanks again for always making it stress free!"
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Adam Jordan

August 7, 2026

5  out of  5
rating by Adam Jordan
"Lacey was amazing. Answered all my questions and actually saved me some money. Thank you Lacey for all your help"
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Jesse Smith

August 6, 2026

5  out of  5
rating by Jesse Smith
"Lacey is very helpful and nice"
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C K

August 4, 2026

5  out of  5
rating by C K
"The Joe Munie team always goes far and beyond for their customers, always walking through policies and suggesting the right path for you that helps you the best. ☺️"
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Danyel Vance

August 3, 2026

5  out of  5
rating by Danyel Vance
"I had called 5 different insurance companies looking for the best rates for home and auto. Not only did they have the best rates but Sydney was the only one that reached out to me to see if I needed help. 100% recommend state farm and this office."
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Brent Taylor

August 3, 2026

5  out of  5
rating by Brent Taylor
"Talked with lacey to set up renters insurance for my new apartment she was amazing understanding and fast and professional 👏"
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Brandon Holler

July 31, 2026

5  out of  5
rating by Brandon Holler
"Recently bought a new vehicle and Lacey was a great agent! Helped us get moving and on the road very quickly and was very helpful with getting lowest rates! I highly recommend this office if you're looking for the best available!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Thank you for the 5-star review of Joe Munie’s team - we really appreciate your kind words! "
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Ryan Barr

July 31, 2026

5  out of  5
rating by Ryan Barr
"Haeleh was friendly and great to work with. Worked with me to get coverage that made sense for a good price."
We responded:
"Thanks so much for the amazing review, Ryan! We really appreciate your support here in Jackson. Just reach out anytime if you need us - we’re here for you. "
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Diana Lane

July 31, 2026

5  out of  5
rating by Diana Lane
"Lacey was very kind and courteous. Got right to the point and took care of me in Just a few minutes. Great experience!"
We responded:
"Thanks so much for the amazing review, Diana! We really appreciate your support here in Jackson. Just reach out anytime if you need us - we’re here for you. "
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Penny Martinez

July 31, 2026

5  out of  5
rating by Penny Martinez
"Exceptional service, very thorough, knowledgeable, warm and patient! Wonderful customer service."
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Andrew Schwanger

July 30, 2026

5  out of  5
rating by Andrew Schwanger
"In and out. Great customer service!!!"
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Chad Edwards

July 30, 2026

5  out of  5
rating by Chad Edwards
"I have worked with State Farm, particularly Bridget Holder, for over 25 years. I can’t emphasize enough how fantastic she is to work with. She brings a level of experience and knowledge to the table that just can’t be beat. Questions are answered immediately and she takes the time to tailor a policy that fits the customer’s needs. She explains the entire process so there are absolutely no surprises. If you run into a problem she addresses it immediately. I can’t thank her enough for all the help she has provided me over the years."
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GK 9301

July 30, 2026

5  out of  5
rating by GK 9301
"Dude is awesome! Snappy dresser and articulate conversationalist. A modern day Man's Man."
We responded:
"Thank you very much! All of us in the office could not agree more. However, EVERYONE in the office are top notch folks and want to work for you. Thank you for telling the world of Jackson Gem!"
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mike newman

July 29, 2026

5  out of  5
rating by mike newman
"Excellent insurance that saved me a ton of money with cheaper deductibles and better coverage. I had my first insurance claim with these guys no joke Lacey had a tow truck on the way in less than five minutes. Not only that she called in a rental car I was able to pick up a half hour later. Never any hassle dealing with them and they're always pleasant. No Foreign phone calls you're always talking with the person next door. I highly recommend them they make insurance so much easier."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Jackson to know you had such a great experience with us. "
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Kate Austin

July 29, 2026

5  out of  5
rating by Kate Austin
"Bridget was super helpful and resolved my issue very quickly! Would recommend!"
We responded:
"Kate, thank you for the fantastic review! We’re always here to support you with your insurance needs in Jackson. "
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Ollie Hudson Galveston

July 28, 2026

5  out of  5
rating by Ollie Hudson Galveston
"My experience with State Farm Insurance got me through the Secretary of State system quick and painless, the rate is perfect for me"
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MamaRoxieSays kelly

July 27, 2026

5  out of  5
rating by MamaRoxieSays kelly
"I would like to thank you for your help today. Everything was explained perfectly and I was able to get the help that I truly needed. Thank you for everything"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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patrick ludlow

July 27, 2026

5  out of  5
rating by patrick ludlow
"This company is very responsive and the reps work quickly to take care of their customers!

I asked Lacey for a quote and she had it done within an hour! She has been amazing to work with!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Yvonne Owens

July 24, 2026

5  out of  5
rating by Yvonne Owens
"I am so happy chose State Farm. Big shout out to Lacey at the Dettman Rd. Agency she was very helpful and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hattori Hanzo

July 23, 2026

5  out of  5
rating by Hattori Hanzo
"Ask for Lacey, she's amazing at what she does!"
We responded:
"Thank you for the 5-star review of Joe Munie’s team - we really appreciate your kind words! "
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John

July 23, 2026

5  out of  5
rating by John
"Working with Lacey was the best experience I have had with an insurance agent. she went above and beyond making sure that my coverages met my needs, and she didn't make me feel pressured to buy anything new. She explained everything and listened to my concerns and made me feel heard, anyone looking for a great experience should ask for her!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Jackson to know you had such a great experience with us. "
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Lindsay Rochefort

July 22, 2026

5  out of  5
rating by Lindsay Rochefort
"Bridget Holder is the best to work with! Super responsive and always willing to go about and beyond! Even after moving business away from State Farm, Bridget hasn't stopped servicing me, and responds within second. If you work with State Farm, ask for Bridget you can't go wrong!!!"
We responded:
"Lindsay, I'm thrilled to hear you had a fantastic experience working with Bridget! Her dedication to going above and beyond for our clients is truly commendable. Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Karebear Clore

July 18, 2026

5  out of  5
rating by Karebear Clore
"Haeleh and Lacey are the best. 2 great girls. 10/10 highly recommend."
We responded:
"Thank you so much for the 5 stars, Karebear! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ryan Curtis1

July 14, 2026

5  out of  5
rating by Ryan Curtis1
"Sydney was very responsive and professional in all of our conversations and dealings. Highly recommend State Farm!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "