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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Lindemeyer

October 25, 2024

5  out of  5
rating by Kelly Lindemeyer
"Hayley was absolutely PHENOMENAL!! She was fast and got me a price less than half of every other quote I received. She went above and beyond to assist me! 10/10 recommend to ANYONE looking for insurance!!"
We responded:
"Kelly, thank you for your wonderful feedback! I'm so glad to hear that Hayley provided you with such exceptional service and helped you find a great rate. She truly goes above and beyond for our customers. We appreciate your recommendation and are always here to assist with any future insurance needs. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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David W.

October 21, 2024

5  out of  5
rating by David W.
"I had a wonderful experience. Bridget is a lovely sales rep and i wish there was more of her everywhere!"
We responded:
"David, thank you for sharing your wonderful experience! I'm happy to hear that Bridget made such a positive impact. We're grateful to have her on our team and will pass along your kind words. If you need any further assistance, feel free to reach out anytime. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Rebekah Wyckoff

October 21, 2024

5  out of  5
rating by Rebekah Wyckoff
"Bridget helped us switch over to State Farm, she made the process easy for us! I appreciate the time she took to answer any questions we had and make sure we bundle our car & renters insurance."
We responded:
"Rebekah, thank you for sharing your experience! I'm glad Bridget could make the switch to our Jackson office seamless for you. It's wonderful to know she took the time to answer all your questions and helped you combine your car and renters insurance. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Louie Buman

October 10, 2024

5  out of  5
rating by Louie Buman
"State Farm offices offer the best service for their customers. From renters insurance, home owners insurance and car insurance needs, they have never disappointed our family. Thank you Bridget for your expertise!"
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Patty McCallla

August 30, 2024

5  out of  5
rating by Patty McCallla
"Getting the insurance for my little truck was a breeze. Alisha Stephens helped me out. Everyone at this office is so nice and helpful. Get your quote today! Update: After getting a great rate for my truck I decided to get quotes for my other cars and home. Alisha beat my current insurance by over $1500.00 a year! State farm now has all my business and a very satisfied customer!"
We responded:
"Patty, your positive feedback about Alisha and our office makes us so happy! We're pleased to have helped you with your truck insurance smoothly. Feel free to contact us for any future quotes or assistance! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Wallace Pratt

August 13, 2024

2  out of  5
rating by Wallace Pratt
"Thought I have high regards, his rep was totally disrespectful. Made me out as a lier and NO ONE does that. Told me to go to a different insurance company."
We responded:
"Wally, we are sorry you feel that way. You have been a customer for years and we have been there for several claims. We appreciate your business and will always be here for you. "
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Syron Williams

July 26, 2024

5  out of  5
rating by Syron Williams
"So I just signed up for Statefarm Auto and Home insurance and Haeleh is a SUPERSTAR she's the best if you need Auto insurance go see her at Joe Munie."
We responded:
"Hey Syron! Thanks for the awesome review! We're so happy to hear that Haeleh provided you with such great service for your Auto and Home insurance needs. She's truly a superstar, and we're grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Ryan Reed

June 28, 2024

5  out of  5
rating by Ryan Reed
"Very professional staff have dealt with this office for years and will for years best insurance agent hands down"
We responded:
"Ryan, we're thrilled to have provided you with professional service over the years! Our team is pleased to be your go-to insurance agency, and we're grateful for your loyalty. We look forward to continuing to offer you the best insurance options! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Jon Henley

June 27, 2024

5  out of  5
rating by Jon Henley
"Joe and Bridget have been great to work with. We insure our home and vehicles with State Farm and found them to be extremely responsive, conscientious, friendly, and always willing to listen and problem solve."
We responded:
"Thank you, Jon, for your fantastic review! I'm glad that you found Joe and Bridget to be responsive, friendly, and problem-solving. Thank you for choosing us for your home and vehicle insurance! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Tiffanie McGee

June 11, 2024

5  out of  5
rating by Tiffanie McGee
"Haeleh is amazingly helpful, always happy and bubbly, and a joyous person to talk to! Thank you!"
We responded:
"Tiffanie, your feedback brightens our day! I'm pleased to hear that Haeleh's joyful demeanor and helpful nature made your experience with us so enjoyable. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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destiny adams

June 10, 2024

5  out of  5
rating by destiny adams
"Always understanding and willing to work with you! Highly recommend"
We responded:
"Hi, Destiny! Thank you for your review and recommendation. I'm happy to hear you find our team understanding and accommodating. We believe in listening to our customers' needs so we can help them make the right choices for their coverage. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Darcus Samons

June 7, 2024

5  out of  5
rating by Darcus Samons
"These are absolutely amazing people at this office, always there to help you always there with the right answers they do go above and beyond"
We responded:
"Darcus, we're thrilled to hear that you find our team amazing and always helpful! We're pleased to go above and beyond to provide you with the right answers and exceptional service. Thank you for your kind words, and we look forward to assisting you further in the future! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Kathy Vaughn

June 7, 2024

5  out of  5
rating by Kathy Vaughn
"Very friendly and knowledgeable staff. Great customer service experience!"
We responded:
"Thank you, Kathy, for your 5-star review! We're pleased to hear you had a great customer service experience with our knowledgeable and friendly staff. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Big Boston

June 6, 2024

5  out of  5
rating by Big Boston
"Ladies in the office are wonderful and professional. Kindly assisted me in my claim and helped guide me through all the steps."
We responded:
"Hi, we're thrilled to hear that our team provided you with wonderful and professional assistance throughout your claim process! We're pleased to have guided you through each step with care and support. Thank you for acknowledging the efforts of our office staff. We're grateful for your positive feedback and look forward to assisting you further in the future! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Lisa Keyser

June 6, 2024

5  out of  5
rating by Lisa Keyser
"Over the nine years I’ve been with this branch they have always helped me out with every problem, Life has thrown me even when I call On Friday at 4:45. They are still kind and compassionate!"
We responded:
"Lisa, I'm delighted to hear about your positive experiences with our team over the past nine years! We're pleased to have been there for you, even during last-minute calls. Your satisfaction and trust mean the world to us. Thank you for your kind words and loyalty! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Nita Lentz

June 4, 2024

5  out of  5
rating by Nita Lentz
"The staff is always super friendly and beyond helpful and work to get me the best rate at all times highly recommend them to anyone"
We responded:
"Nita, thank you for your 5-star review! I'm so happy that our staff's friendliness and helpfulness have left a positive impression on you. Your recommendation means a lot to us, and we're grateful for your trust in our services. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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dee banks

May 31, 2024

5  out of  5
rating by dee banks
"Had State Farm (Joe) for over 15 years, always been cool and professional with me, and quick to help you get insurance papers sent over to dealers before you off the phone, especially Bridget and the whole teams is cool and down to earth"
We responded:
"Thank you, Dee, for your fantastic review! I'm pleased to hear that Bridget and the team provided you with quick and professional service. We're grateful for your loyalty over the past 15 years and look forward to assisting you further. Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Douglas Austin

May 31, 2024

5  out of  5
rating by Douglas Austin
"Amazing staff!! Bridget is amazing!!"
We responded:
"Thank you, Douglas! We're thrilled to hear that Bridget provided you with amazing service! If you ever need assistance with your insurance needs, feel free to reach out. Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Kim Heibel

May 31, 2024

5  out of  5
rating by Kim Heibel
"We have been with Joe's office for over 8 years now. We have never had anything other than a great experience. We had Allstate and then AAA and what a hot mess each were. I personally, usually deal with Bridget. She's not only polite, but very, very helpful and understanding. Joe has helped us find the right plans, etc. For us at our yearly reviews. My husband and I could not be more happy. Thank you, Joe! And of course Bridget! Kim and Gary King ( sorry my google says heibel, I remarried and cannot figure out how to fix it!)"
We responded:
"Kim, I'm overjoyed to hear you and Gary have been pleased with our service for over 8 years! Bridget and I are grateful for your kind words. We're elated to have helped you find the right plans and provide excellent service. Thank you for choosing our office! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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James Bullinger

May 29, 2024

5  out of  5
rating by James Bullinger
"We have been clients of Joe for apx. 25 years. In that time, we’ve found both Joe and his entire staff to be nothing less than excellent. They are always personable while remaining professional. Everyone in the office is knowledgeable, and willing to take time to explain specifics of any question we might ask. Bridget is always responsive to our inquiries, and Joe is quick to contact us whenever we have a question or concern. Joe makes sure that we meet face to face periodically to review our insurance needs. We are more than pleased with the service Joe has offered over the years, and would recommend him to anyone seeking coverage for their property."
We responded:
"James, we are ecstatic to have had the opportunity to serve you for the past 25 years! Your satisfaction with our knowledgeable and personable team, especially Bridget's responsiveness and my commitment to reviewing your insurance needs, means the world to us. Thank you for recommending us – we're here for all your insurance needs! Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Mark Hill

May 22, 2024

5  out of  5
rating by Mark Hill
"At first the insurance agency that I talked to said I don't have a deductible when my truck was done being repaired they told me I had a deductible to pay so I went to my agent in town and they helped me out they got it waved for me thanks again"
We responded:
"Mark, we're pleased we could assist you with the deductible issue on your truck repair! Our team is always here to help and ensure you have a smooth experience. Thank you for choosing our office for your insurance needs! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Lindsay Rochefort

May 21, 2024

5  out of  5
rating by Lindsay Rochefort
"Bridget Holder is the best to work with! Super responsive and always willing to go about and beyond! Love working with the Joe Munie team!"
We responded:
"Lindsay, I'm thrilled to hear you had a fantastic experience working with Bridget! Her dedication to going above and beyond for our clients is truly commendable. Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Lana rose

May 20, 2024

5  out of  5
rating by Lana rose
"Very helpful and courteous"
We responded:
"Lana, we appreciate you taking the time to leave us a review. If you ever need assistance in the future, feel free to reach out. Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Bella BreakDown

May 20, 2024

5  out of  5
rating by Bella BreakDown
"Alisha was super helpful when quoting me and my husband for life insurance. Looking forward to starting my policy with State Farm."
We responded:
"Alisha, we're pleased you found our life insurance quoting process helpful! We're excited to have you and your husband as part of our State Farm family! Looking forward to providing you both with top-notch service! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Jordan Emmons

May 6, 2024

5  out of  5
rating by Jordan Emmons
"If you're looking for a good car insurance at the cheapest rates around. Go inside and talk to the ladies, they'll get you right!!!! Amazing owner, definitely saved me money and time!!! Don't wait call now and get a quote!!! Big J 5/6/24."
We responded:
"Wow, thank you for the five-star rating, Jordan! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come."