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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J M

January 14, 2025

4  out of  5
rating by J M
"I had state farm for almost 25 years. Didn't have any claims until last year, when I learned their coverage is GREAT. Super easy process, repairs were done well and still drive the car to this day. The VERY BEST thing about them is BRIDGET!!! She is super responsive, quick, accurate and takes the stress off of you. She is THE reason I have stayed for over a decade. Bridget, thank you for all you have done for me and my family over the years 👏🏽👏🏽"
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Enzo Herrera

January 11, 2025

5  out of  5
rating by Enzo Herrera
"Shout out to Bridget & Lacey for ongoing support of our insurance needs. Thanks!"
We responded:
"Thank you, Enzo, for the wonderful shout-out! We're happy to know that Bridget and Lacey have been able to support your insurance needs. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our priority!"
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Braylen Prater

January 9, 2025

5  out of  5
rating by Braylen Prater
"Very intelligent. She knew how to communicate and was very helpful thank you. 😊"
We responded:
"Thank you, Braylen, for your wonderful feedback! I'm happy to know that our communication and assistance met your expectations. 😊 If you ever have more questions or need further help, feel free to reach out. We're here for you!"
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MT

January 8, 2025

5  out of  5
rating by MT
"Bridgette is my contact person at this office. I have been enjoying her services for last 17 years while being a customer at Statefarm. She has been extremely helpful on every and each issue that I needed help with. I simply cannot imagine what I would do without her support. Thank you Statefarm, Joe Munie and most importantly Bridgette Holder."
We responded:
"Thank you for your wonderful feedback! We're so happy to hear about your positive experience with Bridgette over the past 17 years. Her dedication and support truly make a difference, and we're grateful to have her as part of our team. If you ever need assistance or have questions, please feel free to reach out to our office."
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Josh Todd

December 30, 2024

5  out of  5
rating by Josh Todd
"Great people and quick to help. Bridget has helped me a lot. Go setup with the drive and save while able to help me lower my bill. Amazing team at Joe Munie’s office. Recommended to let them help with your insurance needs."
We responded:
"Thank you, Josh, for your positive feedback! I'm glad to hear that Bridget was able to assist you effectively and help lower your bill. Our team is always here to support your insurance needs. We appreciate your recommendation and look forward to assisting you in the future!"
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Dan Hovater

December 14, 2024

5  out of  5
rating by Dan Hovater
"What a great business to do business with. Bridget and crew have been doing a wonderful job with my insurance for over 20 years."
We responded:
"Thank you, Dan, for your wonderful feedback! I'm so happy to know that Bridget and the team have been providing you with excellent service for over two decades. We truly appreciate your business and are grateful to have you as part of our insurance family. If you ever have any questions or need assistance, our office is here to help."
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AJ Holder

December 13, 2024

5  out of  5
rating by AJ Holder
"Bridget is so helpful with my insurance!!"
We responded:
"Thank you, AJ, for your kind words! I'm happy to know that Bridget has been so helpful with your insurance needs. Our office is always here to assist you with any future questions or needs."
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Adam Crego

December 13, 2024

5  out of  5
rating by Adam Crego
"They are very kind and understanding. The are super easy to work with"
We responded:
"Thank you, Adam, for your kind words! I'm happy to know that you found us easy to work with and appreciated our understanding approach. We're always here to help with any future needs or questions you might have."
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Chris Caudill

December 13, 2024

5  out of  5
rating by Chris Caudill
"Bridget holder is awesome,I love this place! Very recommended."
We responded:
"Thank you, Chris! I'm so glad you love our place and appreciate Bridget's efforts. Your recommendation means a lot to us. If you ever need anything, feel free to reach out."
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chris burkes

December 13, 2024

5  out of  5
rating by chris burkes
"Haeleh is the greatest"
We responded:
"Thank you, Chris! I'm really happy to hear that you think so highly of Haeleh. We're committed to providing the best experience possible. If you ever need anything else, feel free to reach out."
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Bilal said

December 13, 2024

5  out of  5
rating by Bilal said
"Many thanks to Haeleh for being responsive, friendly and very helpful resolving an issue with two of my cars."
We responded:
"Thank you, Bilal, for your kind words! I'm glad we could assist you. Your satisfaction is important to us, and I'm happy to have been able to help. If you need anything else in the future, feel free to reach out."
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Green Giant

December 5, 2024

5  out of  5
rating by Green Giant
"Great customer service! Always helpful with any questions or concerns that I may have. And when I needed a copy of my insurance sent to my phone within minutes they were able to help. Thanks guys! And Lacey is one of the best!"
We responded:
"Thank you for your wonderful review! I'm glad our team could assist you promptly with your insurance needs. Lacey truly is a valuable part of our team, and it's great to see her recognized. We're always here to help with any questions or concerns you might have. Feel free to reach out anytime!"
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Rebecca Rau

December 4, 2024

5  out of  5
rating by Rebecca Rau
"I truly love Joe & his ladies, Cathy & Bridget! They are so personable, helpful and full of advice that makes you feel like more than just a number! I feel that they are always looking out for my familys best interest & I appreciate their honesty! Their building may be small but their hearts are huge! I highly recommend them!"
We responded:
"Rebecca, thank you for your wonderful review! I'm so happy to hear that you feel valued and appreciated by our team. Cathy and Bridget are indeed fantastic, and I'm grateful to have them as part of our office. Your kind words about our dedication to your family's best interests mean a lot to us. We truly appreciate your recommendation and look forward to continuing to assist you with any future needs!"
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Chris Burkes

November 27, 2024

5  out of  5
rating by Chris Burkes
"Haeleh was very helpful and made it easy to understand."
We responded:
"Chris, thank you for your wonderful feedback! I'm happy to hear that Haeleh was able to assist you effectively and make things clear. We're grateful to have her on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
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Josh

November 26, 2024

5  out of  5
rating by Josh
"Alisha was awesome she helped me get insurance on my truck at a great deal and was very helpful at making sure I understood everything."
We responded:
"Josh, thank you for sharing your experience! I'm glad Alisha could assist you with your insurance and ensure you understood everything clearly. We appreciate your feedback and are here for any future needs."
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Kenny Seidler

November 21, 2024

5  out of  5
rating by Kenny Seidler
"Polite, knowledgeable, expedient, and very helpful!"
We responded:
"Kenny, thank you for your wonderful review! I'm happy you found our team polite, knowledgeable, and expedient. We're grateful for your kind words and are always here to help with any future needs. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Arthur Allen

November 20, 2024

5  out of  5
rating by Arthur Allen
"Bridget and Joe are my most favorite people. And the best insurance agents."
We responded:
"Arthur, thank you so much for your kind words! I'm glad to hear that you think so highly of Bridget and our office. We truly appreciate your support and are happy to be your insurance agents. If you ever need anything, don't hesitate to reach out! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Olivia Barry

November 14, 2024

5  out of  5
rating by Olivia Barry
"I spoke with Hayla today. She was wonderful. Answered all my questions and made everything easy to understand. Just started with them today! Can’t wait!"
We responded:
"Olivia, thank you for sharing your experience! I'm happy to hear that Haeleh was able to assist you and make everything clear and easy to understand. We're grateful to have her on our team. If you have any more questions or need further assistance, don't hesitate to reach out. Welcome aboard! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Kelly Lindemeyer

October 25, 2024

5  out of  5
rating by Kelly Lindemeyer
"Hayley was absolutely PHENOMENAL!! She was fast and got me a price less than half of every other quote I received. She went above and beyond to assist me! 10/10 recommend to ANYONE looking for insurance!!"
We responded:
"Kelly, thank you for your wonderful feedback! I'm so glad to hear that Hayley provided you with such exceptional service and helped you find a great rate. She truly goes above and beyond for our customers. We appreciate your recommendation and are always here to assist with any future insurance needs. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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David W.

October 21, 2024

5  out of  5
rating by David W.
"I had a wonderful experience. Bridget is a lovely sales rep and i wish there was more of her everywhere!"
We responded:
"David, thank you for sharing your wonderful experience! I'm happy to hear that Bridget made such a positive impact. We're grateful to have her on our team and will pass along your kind words. If you need any further assistance, feel free to reach out anytime. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Rebekah Wyckoff

October 21, 2024

5  out of  5
rating by Rebekah Wyckoff
"Bridget helped us switch over to State Farm, she made the process easy for us! I appreciate the time she took to answer any questions we had and make sure we bundle our car & renters insurance."
We responded:
"Rebekah, thank you for sharing your experience! I'm glad Bridget could make the switch to our Jackson office seamless for you. It's wonderful to know she took the time to answer all your questions and helped you combine your car and renters insurance. - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Louie Buman

October 10, 2024

5  out of  5
rating by Louie Buman
"State Farm offices offer the best service for their customers. From renters insurance, home owners insurance and car insurance needs, they have never disappointed our family. Thank you Bridget for your expertise!"
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Patty McCallla

August 30, 2024

5  out of  5
rating by Patty McCallla
"Getting the insurance for my little truck was a breeze. Alisha Stephens helped me out. Everyone at this office is so nice and helpful. Get your quote today! Update: After getting a great rate for my truck I decided to get quotes for my other cars and home. Alisha beat my current insurance by over $1500.00 a year! State farm now has all my business and a very satisfied customer!"
We responded:
"Patty, your positive feedback about Alisha and our office makes us so happy! We're pleased to have helped you with your truck insurance smoothly. Feel free to contact us for any future quotes or assistance! - Joe Munie - State Farm Insurance Agent, Jackson, MI"
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Wallace Pratt

August 13, 2024

2  out of  5
rating by Wallace Pratt
"Thought I have high regards, his rep was totally disrespectful. Made me out as a lier and NO ONE does that. Told me to go to a different insurance company."
We responded:
"Wally, we are sorry you feel that way. You have been a customer for years and we have been there for several claims. We appreciate your business and will always be here for you. "
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Syron Williams

July 26, 2024

5  out of  5
rating by Syron Williams
"So I just signed up for Statefarm Auto and Home insurance and Haeleh is a SUPERSTAR she's the best if you need Auto insurance go see her at Joe Munie."
We responded:
"Hey Syron! Thanks for the awesome review! We're so happy to hear that Haeleh provided you with such great service for your Auto and Home insurance needs. She's truly a superstar, and we're grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Joe Munie - State Farm Insurance Agent, Jackson, MI"